State Farm® Insurance Agent Jim Steelhammer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
AMJ Garza
December 6, 2024
"The staff is amazing!"
"Yes Mike my staff is amazing, thank you for being a policyholder."
David Herman
November 23, 2024
"Been with them for a long time. The staff is always very nice and polite will work to get you taken care of with a smile."
"Thanks David we appreciate your business."
Dominique Randle
September 19, 2024
"I absolutely love State Farm and the ladies that work there are always super friendly!!"
"Thank you for the compliment. We enjoy having you as a customer."
Kyle Daniels
July 24, 2024
"Purchased another vehicle and was able to handle it on the phone. She also texted me a new insurance card to put in the vehicle. Have been with Jim for many years and have always been pleased with the service they provide."
"Thank-you Kyle we appreciate you leaving us a review."
Cynthia O'Brien
July 18, 2024
"I enjoy doing business with Jim Steelhammer office. I been with Jim over 20 yrs and never had any problems.Everybody is friendly and takes care all of my needs."
"Thanks Cynthia we love having great customers like you."
Sandra
May 30, 2024
"We have "bundled" home, auto AND Supplemental insurance with Jim Steelhammer for more years than I can remember and always received excellent service. After Harvey while neighbors were still waiting for repair estimates .... we were ALREADY repaired."
"Thanks for the kind words, Sandra. I am glad we were able to make assisting you with your insurance needs such a positive experience!"
Russell Putnam
April 24, 2024
"Very satisfied with the service provided. Agents were courteous and responsive, and took care of all my needs."
"Thank you for your review, Russell! We enjoyed assisting you with your insurance needs today. We look forward to seeing you at our office again! "
STANK FINGER
April 18, 2024
"Great price and super good customer service!!!"
"Thanks for the kind words, Clayton. I am glad we were able to make assisting you with your insurance needs such a positive experience!"
Melinda Charleston
March 21, 2024
"Was shopping online for quotes and decided to try State Farm... worst mistake ever!!! I REPEAT WORST MISTAKE EVER!!! SURELY I THOUGHT I HAD MADE A MISTAKE ONLINE WHEN FILLING OUT THE INFO FOR THE QUOTE...I HAVE A 2010 MODEL VEHICLE AND MY QUOTE WAS AN INSANE RIDICULOUS AMOUNT!!! THE GIRL THAT CALLED ME IN REGARDS TO THE QUOTE HAD TO BE THE DULLEST CRAYON IN THE BOX FOR SURE..WHY WOULD I PAY THAT KIND OF MONEY FOR INSURANCE WHEN IN FACT I'M DONE DOING A 6 MONTH POLICY I WOULD HAVE PAID MORE THAN WHAT THE CARS ACTUALLY WORTH!!! THE REP WAS NO HELP AT ALL AND DIDNT TRY TO HELP AT ALL WITH PRICING....NEED I SAY LESS I WILL BE GOING ELSEWHERE AND THEY CAN SAVE TIME BY NOT CALLING ME EVER AGAIN!!!"
"I am very sorry for your experience with us, and I deeply apologize. I do appreciate you sharing your experience as it allows me to make necessary changes to improve each customer' experience. "
Beraiah Logan
May 10, 2023
"Third time was the charm, but this office should have been first! Theresa was immediately helpful, responsive and I accomplished more with her in 17 minutes than I had with two other offices. Don't let the lack of reviews fool you, the customer service here exceeds 5 stars today."
Cindy Hewer
March 17, 2017
"Great agent! Have been doing business here for a long time so has my family! Great agent and staff! Pays claims and lets us know all the discounts and programs they have!"